Google Fiber S Botched Update Disables Wi Fi And Locks Out Users Of The Admin Panel

Harrassed customers took to Twitter to express their frustration at the update

— underscoredan (@underscoredan) May 22, 2015 https://twitter.com/AustinLGraff/status/601472769658728448

— Hellova Birthmark (@HellovaBrthmark) May 21, 2015 The Google Fiber customers also took to DownDetector.com to describe their problems. Another user noted on a DSLReports forum that “Having an issue today with my network box. It lost my custom IP address scheme and went back to default. Now I can’t access the advanced menu.” It seems even hard reset was not solving the problems, a customer wrote on DownDetector that, “I tried the factory reset on the Network Box, but that didn’t work.” Two hours back a Twitter handle @BrooklynMediaCo reported that the Wi-Fi connections have started working again as Google had probably rolled back the router update.

— No City Films (@NoCityFilms) May 22, 2015 For the uninitiated, Google Fiber is  is Google’s fiber-to-the-premises service in the United States, providing broadband internet and cable television to subscribers.  As of March 2015, Google Fiber had 27,000 television subscribers.